Looking for a cost-effective way to let potential customers know about your business? Social media can be a powerful tool but it’s not easy to get your customers to share how much they love your product or service with their friends.
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Editor’s note: This article originally appeared on the MINDBODY Online blog, and is republished here with their permission.
The Body Barre is a thriving dance-fitness studio in Denver, Colorado. Founded in 2012, the studio has been a labor of love for co-owners Jen Rehm and Nadia Walker-Arnold: they bonded over Barre, a challenging, slimming and never-plateauing workout.
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A big part of Perkville’s value comes from its partnerships. For businesses our integrations with point-of-sale and customer management/scheduling softwares mean a rewards & loyalty program is just a few clicks away–ring up a sale, check in a member, and the rewards are automatic. But Perkville is about so much more than POS. Recently we announced our integration with Listen360, an awesome customer feedback engine. Today we’re excited to highlight another integration: EZIA Coach.
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As a business owner you know the importance of customer engagement. Perkville helps drive this by incentivizing posts to your business’s Facebook page and tweets that include your Twitter handle. Members post and tweet directly from their Perkville accounts (and earn points in the process!), while you earn valuable engagement outside the four walls of your business.
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An engaged customer is a valuable customer. Whether positive or negative, feedback offers businesses a chance to strengthen bonds. But it can be difficult to obtain—customers rarely speak out until something is wrong—and even more difficult to decipher—for example, whether an issue is systemic or isolated.
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Learn how O2 Fitness realized strong ROI with Perkville from this article in Club Solutions Magazine. Michael Olander, the CEO of O2 Fitness, said the following:
“We estimate the value of O2 Rewards’ retention impact in 2014 will be between $400K and $800K,”
O2 Fitness recently doubled to 25 gyms and will deploy the Perkville platform to all new locations in Q2 2014.
referrals retention success stories rewards
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Read Full ArticleWe’ve been getting a lot of questions lately about best practices for setting up earning and redeeming rules, and we’d like to share our lessons learned!
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