Dec 8, 2016

Your Secret Ingredient for Growth and Retention in 2017

Imagine this scenario. You own a successful yoga studio in your town. Your customers flock to your studio for your upbeat teachers, the variety of classes you host and your interesting workshops. You know most of your customers by their first names, and have them checked in even before they’ve made it to your front desk.

retention customer loyalty

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Dec 6, 2016

The Secret to Attracting New Customers During the Holidays - And Keeping Them Coming Back

The holidays bring with them an abundance of opportunities to bring new customers into your business. People are shopping more, spending more time with their loved ones, and trying to work off that extra helping of pumpkin pie – meaning that the holidays could be your busiest (or least busy) time of year.

referrals retention

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Oct 28, 2016

The Feature Your Rewards Program Was Waiting For: The Promotion Bonus

Think of the Promotion Bonus as an evolved version of the Time Bonus that you always wished you had. You can choose a date range for your promotion to live through, and a point value that tacks on extra points for members who complete a certain earning activity during that time.

referrals retention rewards

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Oct 27, 2016

The Hidden Marketing Tool for Your Rewards Program

You’re on social media. You send out emails often. But chances are, you’re missing out on a key component of your marketing strategy: your employees themselves.

marketing retention rewards engagement

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Oct 20, 2016

Run an Online Reputation Audit to Show Off Your Business's Best Self

When was the last time you took a good hard look at how your business is being perceived online? Chances are, you’re elbows deep in specific success metrics across your social networsks that you’re forgetting to look at the big picture of your online reputation.

social media retention engagement online reputation

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Oct 13, 2016

Grow Your Online Presence in 30 Minutes a Week (or Less)

If you’re one of the few lucky business that don’t have to lift a finger to grow your online presence, more power to you. Unfortunately, that's not the case for everyone. Most business owners need to devote time (and, sometimes, money) to get more eyes on their online brand and grow their potential customer base.

retention social rewards engagement online reputation

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Oct 7, 2016

Keeping Customers Engaged When They Aren't At Your Business

If you have killer customer service, a bonafide rewards program and great offerings, chances are you don’t need to work too hard at keeping your customers happy and engaged when they’re at your business.

retention engagement

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Sep 30, 2016

Know Your Members to Grow Your Numbers: How You Can Create Loyalty at Your Gym

It's highly likely that – as a gym owner or a health club operator – you want your business to be as sustainable and profitable as possible.

retention health clubs customer loyalty

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Sep 20, 2016

4 Ways Perkville Customers are Using Time Bonuses (and How You Can Too)

Sometimes, no matter how popular your business is, there can be a lull during certain times of day, days of the week or even whole seasons.

retention rewards

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Sep 16, 2016

5 Qualities To Look for When Hiring Your Front Desk Staff

The front desk of your gym or fitness studio is essentially a living, breathing, talking advertisement for your business. These employees can make or break a sale, keep your customers happy, and provide a wealth of knowledge to your current and potential customers.

retention health clubs

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