We’ve added a new API endpoint to make it easy for developers to retrieve users’ point balances at a business. It’s documented here.
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Perkville and MindBody are coming together to bring you a co-hosted webinar on Wednesday June 26th 10AM PDT. We’ll be joined by presenter Terri Fry whose studio Hot Yoga Factory has seen strong growth since they launched their rewards program. You’ll learn strategies to structure a rewards program that drives results, mistakes to avoid when launching a program, and marketing your rewards program to get the most out of it. Save your seat below. If you can’t make it register anyway so we can send you a recording.
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Helping businesses improve retention is a large part of my job as a MINDBODY business consultant. I have found that one way I can help businesses improve retention is by ensuring their reward program is set up well. Recently I had a client that was upset when a past customer of theirs returned to their business one year after their last visit and redeemed all of their Perkville points. The business owner was very upset because this client had not visited or made a purchase in a year and suddenly cost her a lot of money. This led to a great discussion about what her reward program settings should be for her business. After a little digging, we realized that we could prevent this from happening again with the click of a few buttons. We found other reward program settings that could be improved too. Here they are...
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Adding Perkville to your business is exciting! The excitement spreads to your clients and they are quick to onboard and engage in the gamification your business has provided. But what if you have been using Perkville for a few years? Are you keeping the excitement going for your clients?
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Businesses work hard to build a brand that customers can trust.
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